Frequently Asked Questions
Shop with us
We are now operating a Click and Collect service. Just select "Pick Up" at the checkout. Once your order is ready we will send you a notification with a collection time. Please. Do not visit the store unless you have been given an allocated collection time
We currently have one standard shipping which is £4.95 or Free when you spend £30 or more.
Providing your item is in stock we aim to dispatch all items within 2 working days of reciving your order (most orders are dispatched next day) the courier we use estimates delivery within 2 - 4 working days. If you have placed an order for Click & Collect you will recive a notification when your order is ready for collection this is within 1 working day of your order but can sometimes be the same day. Please note that any orders placed Friday, Saturday,Sunday will not be dispatched until the next Monday
Currenlty due to government restrictions we are unable to offer instore exchanges or refunds in store. If you have placed an order online please contact us to arrange your exchange/return. Please see our returns/exchange policy for more details.
unfortunatley we only offer shipping to the UK
Please contact us on 01495 229000 if you need to return or exchange an item
We currenlty accept the following payment providers. Visa, Mastercard, American Express,Paypal, Google Pay & Apple Pay.