There are two simple rules that every child knows when it comes to having a scout elf. First, a scout elf cannot be touched; Christmas magic is very fragile and if a scout elf is touched it may lose that magic and be unable to fly back to the North Pole. Second, a scout elf cannot speak or move while anyone in the house is awake! A scout elf's job is to watch and listen.
Scout elves typically appear in their families’ homes at the beginning of the holiday season. On Christmas Eve, the scout elves return to the North Pole with Santa Claus—until next year!